Refund and Cancellation Policy
Last updated: 17 October 2026 ยท version 2026-10-17
Free trial first
Every plan can be tried free for 14 days with all features, so you can check that copying works with your brokers before you pay.
First payment
If CrazyTradeCopier does not work for you, ask for a refund within 14 days of your first payment for a plan and we refund that payment in full.
Renewals
Renewals are not refunded. Cancel before the renewal date to avoid the next payment; copying continues until the end of the period you paid for.
Cancelling
Cancel any time on the Plans page of the dashboard (or in your PayPal account). There are no further payments after cancelling; your accounts and routes are kept, and copying pauses when the paid period ends.
Service problems
If the service was unavailable for a significant time because of a fault on our side, write to us - we will extend your plan or refund the affected period.
How to ask
Email us at copyinfo@crazytradecopier.com from the address you sign in with. Refunds are paid back through PayPal to the original payment method.
Questions: copyinfo@crazytradecopier.com